Public transport claims seek compensation when you are injured on a bus, train, ferry,  tube, or any other mode of public transport and it is not wholly your fault. The personal injury could affect your life today and in the future, and you may be able to claim compensation. 

Road traffic accidents can cause serious injury to pedestrians, drivers, and passengers. If you suffer personal injury in a public transport accident caused at least in part by the negligence of someone else, you may well be entitled to make a claim for compensation.

Your personal injury solicitor seeks to recover damages through a No Win No Fee claims process. If you have been injured, and your life changed by an accident that was someone else’s fault, a claim for compensation seeks financial redress for your injuries and financial losses.

If you suffer a life-changing injury in an accident that was not your fault, The Personal Injury Team No Win No Fee solicitors can file your compensation claim for the money you deserve.

Public Transport Claims

Table of Content

What is a public transport accident claim?

A public transport accident claim is for an injury due to an accident that was not your fault, or was not wholly your fault, involving public transport. 

In a public transport accident claim, you are looking for compensation for the injury suffered on a train, tube, bus, or ferry. You could be injured in a fall on the bus or when a suitcase falls off the overhead compartment of a train. Public transport injuries may result in a deep gash to the leg or a concussion from a fall. 

Public transport accident claims, like road traffic accidents, may involve the driver, passenger, or a pedestrian. If the accident was not your fault or only partially your fault, you may have one of the common public transport accident claims. 

Your No Win No Fee personal injury solicitor can advise if you have a valid public transport accident claim.

How Much Is Your Claim Worth?

Take a few minutes to fill in our claim assessment form and find out how much compensation you will be entitled to.

Common public transport accident claims

Common public transport accident claims range from a broken leg in a road traffic accident to cuts in a fall and concussion from an impact injury. Any public transport accident that results in an injury can affect your life, and you may have a claim for compensation.  

If you are involved in a public transport accident that was not your fault, you could claim compensation for the injuries suffered. 

Common public transport accident claims are:

  • Injuries caused by a bus moving off before passengers can sit down –
  • Slip, trip and fall accidents on public transport claim
  • Injuries caused by the sudden shut of doors on public transport
  • A fall in a tube station injury claim
  • Injury due to handrail snap on a ferry claim
  • Passenger injured in road traffic accident with a taxi claim
Common public transport accident claims

Injuries caused by a bus moving off before passengers can sit down

The bus moves off before the passenger can sit down injuries can be sprains, pulled muscles and strained ligaments. The bus driver, possibly behind schedule, pulls off quickly from the bus stop and causes some passengers to slip and fall. 

A fall on the bus can result in you hitting your head or cause you to sprain a shoulder or wrist trying to stop yourself from falling. 

Similar public transport injuries can happen if the bus driver brakes without warning, causing a road traffic accident or taking a tight turn too quickly.

Slip, trip and fall accidents on public transport

Slip, trip and fall accidents on public transport can happen if the bus company does not clear spillages or leaves the stairs wet and slippery on a rainy day. 

Passengers can fall over broken chairs, rubbish left uncollected, or a broken floor surface on trains and ferries which are not repaired or cordoned off from the public. 

Slips on stairs when a guardrail breaks or a cracked step is not repaired in a sufficient time can lead to serious head injuries and broken limbs.

Injuries caused by the sudden shut of doors on public transport

The door shuts suddenly on a train, injuring a passenger if the train driver or train guard does not pay full attention when preparing to leave the station. Similar accidents can happen if the train CCTV is not working correctly and the driver cannot see what is happening. 

Elderly passengers and children may need extra time to alight a train. The disabled passenger may need help and plenty of time to get off the train. 

A slamming door may close on a passenger’s hand or throw them to the ground. Broken limbs, fingers and concussion can result from being hit by the train door closing suddenly.

A fall on the tube station stairs injures a customer

A fall on the tube station stairs injures a customer when they fall and break an arm or cut their head. You may fall a distance on a tube station stairs or escalator and do a lot of damage to your body. 

The tube operator is responsible for the maintenance and running of the tube stations. They must ensure the stairs and escalators are safe for use and not dangerous to customers.

Injury due to handrail snap on a ferry claim

The handrail snaps on a ferry, throwing the passenger to the floor, causing them to hit their head, break a limb or suffer bruising to the body. 

A faulty handrail which is loose may snap under pressure and should be repaired by the ferry company before an accident happens. On a busy ferry or one going through rough weather, passengers rely on the rails for stability. 

Falling and hitting the head can be traumatic for passengers, and the ferry company may be liable if they do not maintain the ferry to acceptable standards.

Passenger injured in a road traffic accident involving a taxi

The passenger injured in a road traffic accident involving a taxi may have a claim for compensation. The broken hand, severe lacerations and concussion may be caused by an accident involving a taxi.

A collision involving a taxi can be traumatic for all passengers and drivers in the accident, but if the accident was not your fault, you can take action in a compensation claim. 

If the taxi driver’s negligence is at least partially responsible for your road traffic accident, you may have a public transport accident claim for compensation.

Case Study

Elderly woman compensated for injuries on public transport

Compensation for public transport accident claims

In a No Win No Fee public transport accident claim, you might be able to seek compensation damages ranging from a few thousand pounds to more than £10 million. How much compensation you can claim depends on the injuries suffered and the financial effect of those injuries on your life.

If someone else is responsible for your personal injury, you might be able to claim compensation from their insurance company.

Sample compensation amounts in a public transport personal injury claim are as follows. Please note these are figures for the injuries only. Financial losses would apply in addition:

  • Facial scarring from £9,110 to £30,090
  • Moderate hip and pelvis injury from £12,590 to £39,170
  • Severe shoulder injury from £19,200 to £48,030
  • Moderate neck injury from £7,890 to £38,490
  • Severe back injury from £38,780 to £160,980
  • Traumatic chest injury from £65,740 to £100,670
  • Moderate brain injury from £43,060 to £219,070
  • Paraplegia from £219,070 to £284,260

There is not one fixed amount in personal injury claims. The circumstances differ from person to person and claim to claim, and the amount of compensation awarded is tailored to the circumstances of your claim. 

A No Win No Fee personal injury solicitor can give you an idea of what to expect from their experience in public transport injury compensation claims.

Compensation calculator

What do you claim for in compensation in a public transport accident claim?

When claiming for compensation due to a public transport accident claim, there are 2 types of damages you are compensated for:

  • General damages
  • Special damages

In the event of a public transport accident claim, general damages will compensate you for PSLA, or the Pain, Suffering and Loss of Amenity.

This covers non financial damages such as pain endured, and the effects your injuries will have on your day to day life.

In the event of a public transport accident, special damages will compensate you for any out of pocket expenses caused due to the accident.

Road traffic accidents can often result in costly medical expenses that can be a burden on the victim.

Are you eligible for compensation?

If you want to pursue damages for the accident you have suffered, we have a simple 3 step process to make sure you get the compensation you deserve.

  • Take our online assessment & speak with our team
  • Our team of claim specialists will undertake a full case review
  • We will send a legal letter and our solicitors will pursue your compensation on your behalf

All case reviews are 100% cost and commitment free.

Who is eligible for compensation in a public transport accident claim?

You might be eligible for compensation in a public transport accident claim if you are injured due to a breach of care by the transport provider. 

The public transport company owes you a duty of care when using their services. When they breach that duty of care, and you are injured on public transport property, you may have a claim for compensation. 

If you are injured due to negligence by a bus driver, the train company or anywhere on public transport-owned property and it was not your fault or only partially your fault, you may have a public transport injury compensation claim. 

You may also be able to claim compensation for a public transport accident on behalf of a loved one if they are too sick to make the claim themselves. 

Your No Win No Fee solicitor can talk you through the process and help you make the public transport accident claim for you or for a seriously injured loved one.

Who is liable for a public transport claim?

Public transport companies are liable for a public transport claim. Strict government regulations outline how a bus, train or ferry company should run their services and how the safety of public transport users is a priority. 

If the public transport company breaches health and safety regulations and a customer is injured, the company may be liable for the compensation claim. 

Those liable for your public transport accident claim may be:

  • The company that does not maintain the public transport bus
  • The bus company that does not employ suitably trained drivers
  • The train station company that fails to repair the concourse in due time
  • The bus company which fails to service the fleet annually
  • The public transport company that breaches government guidelines
  • The train operator that allows too many passengers on a train
  • The taxi driver in a road traffic accident
  • A health and safety inspector who does not carry out a full inspection

Public transport operators are responsible for supplying and maintaining suitable buses, trains and ferries for passengers and staff. 

The public transport employer is responsible for maintaining a safe workplace for all employees. They must follow health and safety guidelines for all staff as well as passengers. 

If you are injured in a public transport accident due to the negligence of others or partially due to the negligence of others, you may have a compensation claim for the injuries you suffer.

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Road traffic accident claims UK

Road traffic accident claims seek compensation for the minor and severe injuries people suffer daily on UK roads.

A public transport accident is a road traffic accident when a bus is involved in an accident with other road users such as taxi drivers, cyclists, pedestrians, and motorbike drivers.

A road traffic accident claim is a legal process to get compensation for injury in a road accident. It is a personal injury claim for everything from minor injuries to significant permanent disability.

Family members of those tragically killed in road traffic accidents may also be able to make a claim for compensation.

If you are injured in a road traffic accident because of someone else’s negligence on the road, a No Win No Fee personal injury solicitor can provide expert advice and representation when making a valid claim.

road traffic accident compensation

How to claim road traffic accident compensation for a public transport accident.

If you have been injured on public transport, you may be entitled to make a compensation claim. To start a claim speak with the Personal Injury Team today. We will help you navigate the claim process and help you every step of the way.

Take the fist step by making an inquiry with us today.

steps in making a personal injury claim

Evidence to support a public transport accident claim

In the event of a public transport accident, evidence to support a road traffic accident claim should help show that the event was not wholly your fault and someone else was at least partially responsible.

You will need to gather as much evidence as possible to prove your claim if you are injured or have lost a loved one to a road traffic accident.

When gathering evidence to support your road traffic injury claim, you should:

  • Take note of where, when and who is involved
  • Use your phone to take photographs of the scene
  • Get the details of everyone involved in your injury
  • Get a copy of the accident report from the transport company
  • Keep your travel ticket and any other receipts
  • Get the details of any witnesses
  • Find CCTV evidence if possible
  • Call for medical help to assess your injuries
  • Call the police if necessary
  • Take photos of your injuries at the scene

Every piece of evidence may be crucial in your road traffic accident injury claim. You do not know what the negligent party will dispute or claim when the case begins. 

Your No Win No Fee solicitor may use the evidence against the negligent party in any possible road traffic accident injury claim.

How to prove your claim for personal injury compensation

Can you claim on behalf of a loved one?

Yes, you can claim on behalf of a loved one in a road traffic accident injury case. In many road traffic accidents, the injury may cause severe disability, impacting your loved one’s ability to claim. 

If you or a loved one passes away in a fatal road traffic accident or at a later time from their injuries, any dependents may be able to claim compensation. 

Dependents may be able to claim compensation if the loved one dies from injuries sustained in a road traffic accident that was not their fault or only partially their fault. 

A dependent is defined as:

  • A spouse or former spouse of the deceased
  • Someone who lived with the deceased for two years before death as a husband, wife, or civil partner.
  • Blood children, adopted children or those who became children through marriage or civil partnership
  • Parents and those acting as parents, such as a guardian or step-parents
  • Grandparents or great-grandparents
  • Brothers, sisters, cousins, and other direct relatives

If you are one of the listed above, you may be defined as a dependent if you were partially or fully financially dependent on the person who died due to a road traffic accident. 

You may have a claim for compensation if you are a dependent of someone who passes away due to a road traffic accident injury, and your No Win No Fee personal injury solicitor can help with the case.

Find out how much you can claim for today

Don’t hesitate to make your no win no fee compensation claim for a public transport accident today!

Speak with our team of experienced personal injury solicitors for a FREE online claim assessment.

Recovery from a Road Traffic accidents are stressful. Let us help with your claim.

Contact your Personal Injury Team today for immediate expert advice tailored to you.

how much can you claim for personal injury