Supermarket and shopping centre injury claims seek compensation when you are injured in an accident that was not your fault. If you suffer an injury due to an accident caused at least in part by someone else’s negligence, you may well be entitled to make a claim for compensation. 

Supermarket and shopping centre injury claims are for the damages suffered due to an accident and the effects on your life now and into the future.

Your personal injury solicitor seeks to recover damages through a claims process. If you have been injured, and your life impacted by an accident that was someone else’s fault, a claim for compensation seeks financial redress for the injuries and financial losses.

If you have been injured in an accident and it was not your fault, The Personal Injury Team No Win No Fee solicitors can file your compensation claim for the money you deserve.

Supermarket and shopping centre injury claims

What is a supermarket injury claim?

A supermarket injury claim is a legal process to seek compensation when you are injured in an accident in a supermarket that was not your fault. 

You could be injured when slipping on a wet floor, tripping over rubbish left outside the shop door or falling on a faulty escalator. A supermarket injury claim seeks compensation to cover the costs of the injury and the effects of it on your life. 

You could be injured, need hospital care, and may have significant medical bills to pay, but you might be able to claim compensation to cover your costs.

What is a shopping centre injury claim?

A shopping centre injury claim is a legal process to seek compensation when you are injured in an accident in a shopping centre that was not your fault. 

You could be injured by an object falling from a height, cut yourself on broken glass or break a wrist slipping on water from a leaking pipe. The shopping centre injury claim seeks compensation to cover the costs of the injury and the effects of it on your life. 

You could be injured, need hospital care, and may have significant medical bills to pay, but you might be able to claim compensation to cover your costs. 

The supermarket and shopping centre owners have a duty of care to shoppers, employees, and all visitors to their premises. If they breach that duty of care by not keeping the supermarket or shopping centre safe for users and you suffer an injury, you may have a claim for compensation. 

A No Win No Fee personal injury solicitor can review your case and advise if you have a valid supermarket or shopping centre injury claim.

supermarket injury claim is a legal process to seek compensation when you are injured in an accident in a supermarket

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Common supermarket and shopping centre injury claims

Common supermarket and shopping centre claims are slips, trips and falls and injuries in accidents such as leg breaks, wrist sprains and torn ligaments. You might have a compensation claim if you are injured in an accident that was not your fault when in a supermarket or shopping centre. 

Common supermarket and shopping centre injury claims:

  • A sprained wrist from a slip on a wet supermarket floor
  • A broken leg after falling on a faulty shopping centre escalator
  • Head injury when hit by a falling object in a supermarket
  • Twisted ankle from tripping over rubbish in a shopping centre
  • Deep cuts when falling on broken glass in a supermarket
  • Broken teeth in a trip on a pothole in the shopping centre car park
  • Finger crush injury from a faulty supermarket shelf

A sprained wrist from a slip on a wet supermarket floor

A sprained wrist from a slip on a wet supermarket floor might happen when a leaking pipe is not repaired and mopped up or a spillage on an aisle is not cleared away. 

The supermarket must put warning signs out, and if they fail to do so, and you slip and injure yourself, you may have a compensation claim.

A broken leg from falling on a faulty shopping centre escalator

A broken leg from falling on a faulty shopping centre escalator can happen if it stops suddenly and you are thrown down the steps. You could also suffer an injury if the escalator unexpectedly speeds up or a handrail stops moving while the stairs keep going. 

The owners of the shopping centre are responsible for maintaining the escalator, and you might have a compensation claim if you suffer an injury on a faulty one.

Twisted ankle from tripping over rubbish in a shopping centre

A twisted ankle from tripping over rubbish in a shopping centre, left in the public concourse, is often seen in injury compensation claims. Rubbish left in dimly lit corridors and not stored correctly is a tripping hazard for both shoppers and employees. 

The shopping centre is responsible for storing rubbish, and that the shops follow all guidelines.

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Deep cuts when falling on broken glass in a supermarket

Deep cuts when falling on broken glass in a supermarket happen when spillages are not cleared away or the area is not cordoned off correctly. A deep cut can cause scarring and be traumatic for the victim. 

You may have a supermarket injury claim if you fall and injure yourself on broken glass.

Broken teeth from tripping on a pothole in the shopping centre carpark

You could suffer broken teeth from tripping on a pothole in the shopping centre carpark. A deep pothole can be a tripping hazard, and you could lose or break teeth when hitting the road surface.

You could have a shopping centre injury claim for injuries suffered in the carpark.

Finger crush injury from a faulty supermarket shelf

A finger crush injury from a faulty supermarket shelf can happen if one collapses on your hand or your child catches a finger in the fittings. Crush injuries can take time to heal and do a lot of damage to the skin, bone, nerves, and muscles. 

If you are injured by a faulty supermarket shelf, and it is not your fault, you might have a compensation claim. 

A No Win No Fee personal injury solicitor may take your claim and seek compensation for the injuries you suffer.

Compensation for supermarket and shopping centre injury claims

Compensation for supermarket and shopping centre injury claims ranges from a few thousand pounds to more than £10 million in some cases. In a No Win No Fee personal injury claim, how much compensation you can claim depends on the injuries suffered and the financial effect of those injuries on your life.

If someone else is responsible for your personal injury, you might be able to claim compensation from their insurance company.

Sample compensation amounts in a supermarket and shopping centre personal injury claim are as follows. Please note these are figures for the injuries only. Financial losses would apply in addition:

  • Loss or damage of front teeth, from £2,200 to £11,410
  • Facial scarring from £9,110 to £30,090
  • Moderate hip and pelvis injury from £12,590 to £39,170
  • Severe shoulder injury from £19,200 to £48,030
  • Finger injuries from £3,950 to £18,740
  • Moderate neck injury from £7,890 to £38,490
  • Severe back injury from £38,780 to £160,980
  • Traumatic chest injury from £65,740 to £100,670
  • Moderate brain injury from £43,060 to £219,070
  • Paraplegia from £219,070 to £284,260

(The figures given here are for General Damages amounts only. You might also receive compensation for any financial losses you suffer due to the personal injury. Figures are taken from Judicial College Guidelines 16th Edition and are accurate as of April 2023.)

There is not one fixed amount in personal injury claims. The circumstances differ from person to person and claim to claim, and the amount of compensation awarded is tailored to the circumstances of your claim. 

A No Win No Fee personal injury solicitor can give you an idea of what to expect from their experience in compensation claims.

Compensation calculator

Our Process

We make the claim process as simple and streamlined as possible, and that’s one of the reasons we’re maintain a 4.9 / 5 ★ rating from our customers!

Enquiry

The first step is to get in touch and tell us what went wrong. It’s free and easy. Call our 24-hour helpline: 0800 027 0370 or request a callback here.

Claim Evaluation

Once you have spoken with our team we’ll let you know how we can help. This will involve a thorough case review and understanding of the incident, financial damages and physical injuries.

Legal Letter

Once we are satisfied we have all the information we require and have a full understanding of your circumstances. We send a letter of claim to the negligent party outlining your claim and compensation requirements.

What can you claim for compensation in a personal injury claim?

In a personal injury claim, you claim compensation for two types of damages: General Damages and Special Damages.

The amount of compensation awarded is the total of these two types of damages.

General Damages

General damages is the claim you make for what is known as PSLA, or the Pain, Suffering and Loss of Amenity you experience directly from the personal injury. 

Pain is that suffered as a direct result of the injury or any treatment for it. 

Suffering is the discomfort in your life as a result of the injury

Loss of Amenity is the disruption to your daily life, such as difficulty or restriction in walking, sitting, playing sports, and sleeping.

Special Damages

Special damages cover your past and future financial losses. These could include loss of earnings, care costs, medical treatment or specialist rehabilitation, aids, adaptations, and any other out-of-pocket expenses you have or might suffer due to the personal injury.

Loss of earnings is for income lost directly from being off work and any reduction in income expected from not being able to return to your current type of employment.

Care costs include the care needed to recover from the personal injury and any long-term care and treatment costs, whether provided by friends and family or professionally.

Out-of-pocket expenses are for your medical appointments, travel and accommodation and any other costs incurred after the injury.

Compensation is awarded to cover all losses, including loss of life, medical expenses and long-term care needs arising from the injury in a personal injury accident.

You need records such as payslips, all day-to-day receipts, and any other paperwork showing your losses from the personal injury.

A No Win No Fee solicitor handles your personal injury claim and seeks the compensation you deserve.

Who is responsible for a supermarket and shopping centre injury?

The supermarket or shopping centre owner could be responsible for your injury. The Occupiers Liability Act 1957 outlines how the owners of a commercial property, like a supermarket or shopping centre, have a duty of care to people on the premises. 

The duty of care covers all shoppers, employees, and visitors, such as delivery people, to the supermarket or shopping centre. Under their duty of care, the owners must ensure the supermarket or shopping centre is safe for anyone on the premises. 

You may have a supermarket or shopping centre injury claim if you can show:

  • The defendant had a duty of care to you
  • The defendant breached that duty of care, possibly leading to your accident
  • Your injuries are due to the accident

If you have been injured in an accident that was not your fault or only partially your fault, you might be able to bring a claim against those responsible. 

Most supermarket and shopping centre injury claims are usually taken against the public liability insurance taken out by the owners of the premises, in what is known as a public liability claim.

What is Public Liability?

Public liability is the responsibility of a property owner to people when on their premises. In a supermarket or shopping centre, the owners could be responsible for a personal injury to shoppers, employees, and visitors to their stores. 

Under public liability guidelines, the owners must keep the area safe, free from hazards and minimise the risk to members of the public when on their property. 

Public liability is very important to both the owners of a supermarket or shopping centre and to all who use it. 

The owners should take out Public Liability insurance to cover themselves in the event of a personal injury to a shopper, visitor, or employee.

public liability claim

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How to prove a public liability claim

To prove a public liability claim, you must show that the accident was not wholly your fault and someone else was partially responsible. 

A supermarket or shopping centre accident may involve a shopper, an employee, or a visitor to the premises, and you take any possible claim to the business owners. 

To prove your supermarket or shopping centre injury claim, you should:

  • Report your injury to the manager of the supermarket or shopping centre
  • Take note of where, when and who is involved
  • Get the details of everyone involved in the accident
  • Get the details of any witnesses
  • Find CCTV evidence if possible
  • Look for drivers in the carpark with Dash Cams who may have video
  • Call for medical help to assess your injuries
  • Call the police if necessary
  • Ensure you photograph the scene of the accident
  • Take photos of your injuries at the scene

Every piece of evidence may be crucial in a public liability injury accident claim. You do not know what the negligent party will dispute or claim when the case begins. 

Your No Win No Fee solicitor may use the evidence against the negligent party in any possible supermarket or shopping centre injury claim.

How to prove your claim for personal injury compensation

How to make a claim for injury while shopping?

If you have been injured while shopping you may be eligible for personal injury compensation. Speak the Personal Injury Team no win no fee solicitors today. They will help and manage your claim every step of the way. 

Make an enquiry today and start your claim.

steps in making a personal injury claim

Find out how much you can claim for today

Find out how much you can claim for today by using our online assessment tool. It will give you an idea of what you might be able to claim for and what compensation you might be able to expect in a personal injury claim.

Compensation amounts are guidelines only on what to expect from your personal injury claim. Our personal injury solicitors can advise you using their expertise and experience and can quickly tell you if you have a valid claim and what to do next.

Our team of No Win No Fee personal injury solicitors can take your case to seek the compensation you deserve. We have the experience to handle your claim for personal injury compensation and see it through to a successful conclusion, whether the claim is worth £1,500 or more than £10,000,000.

When you suffer a personal injury, the effects on your life can be devastating. If the personal injury is not your fault, it can make the situation feel even worse.

Take our online assessment today to get an idea of claim amounts and what you could be due for the pain, suffering and impact on your life.

Contact your Personal Injury Team today for immediate expert advice tailored to you.

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